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Other Services

Other Services


 

communicate

 
Service(s):Mobile phone pre-paid card、 public transportation card (EasyCard 、iPASS)、Wi-Fi router pickup and return。

Location:International Terminal – Arrival Hall

Service Line:0906-229679

Service Hours:09:30 ~ 22:00(the service hours are adjusted according to flights’ arrival time) 
快易通通信

Charging Service

The mobile charging service is provided on the 1st and 3rd floor of the Domestic Terminal and International Terminal to provide national and foreign travelers a convenient and friendly travelling experience.
 
Charging Service on the 3rd floor of the International Terminal Charging Service on the 1st floor of the Domestic Terminal
 

Book Crossing Station

Taichung Airport provides the Book Crossing Station service in the Domestic Terminal, enabling passengers to read books in the waiting lounge.

Passengers may also put their books here to share them with the others.

Originated from Europe, the idea of “book crossing” starts from the concept of sharing and interacting.

Before they put their books in public locations to “cross” them, book-lovers usually put a bookmark with reminder inside first to encourage the following reader to “cross” the books again with the same way.

In this way, more people will be able to access these books and the books will find more intimate friends through the crossing concept.
Book Crossing Station站
 

Taichung Customs, Customs Administration, Ministry of Finance

This unit belongs to one of the 2 sections of the Taichung Customs Inspection Team of Customs Administration, Ministry of Finance. It exercises jurisdiction over the baggage inspection of passengers entering and leaving the international airport in central Taiwan, customs clearance for air export / import freights, collection of customs duties and anti-smuggling operations. This section has one Section Chief, who is responsible for organizing all of the section affairs; one auditor, who assists the Section Chief to handle section affairs; and two Section Head responsible for Inspection Section 1 and Inspection Section 2.
Service(s):
Checking the baggage of arrival and departure passengers, processing the reimbursement of business tax for foreign  passengers, monitoring bonded warehouse, monitoring duty free shops and handling customs clearance operations for air export and import freights (this business was officially launched on 5 FEB 2015).

Location(1):Arrivals: 2nd floor of the International Terminal, Taichung Airport. (inside the control area)

Location(2):Tax Refund Counter outside the control area: 1st floor of  the International Terminal, Taichung Airport.

Counseling Line(1): Clearance Service Area: 04-26155096-8
Counseling Line(2): Arrivals:04-26155172
Counseling Line(3): Tax Refund Counter: 04-26155022

Service Hours:05:30 – 23:00
Taichung Customs, Customs Administration, Ministry of Finance
 

Taichung Branch, Bureau of Animal and Plant Health Inspection and Quarantine, Council of Agriculture, Executive Yuan (Taichung Airport Inspection Station)

To ensure the animal and plant health inspection, quarantine and safety, the BAPHIQ Taichung Branch has newly installed the “Taichung Airport Inspection Station” in the International Terminal of Taichung Airport to provide the animal and plant health  inspection and quarantine services to arrival / departure passengers and air freights.
In case of wishing to inspect or quarantine export / import animals, plants or relevant products, or having any questions, it is always welcome to contact the inspection station and we will be at your disposition sincerely.
動植物防疫

Service(s):Inspection Service for Animals, Plants and Relevant Products at Taichung Airport

Location:

  1. Office: 4th floor of the International Terminal (straight after leaving the No. 4 public affair elevator)
  2. Arrival Counter: next to the baggage carousel in the hall of Arrivals.
  3. Departure Counter: next to the Tax Refund Counter in the hall of Departure.

Counseling Line(1): Office:04-26155003
                             
Counseling Line(2): Arrival Counter:04-26150037

Website Information:
Inspection for Animals and Plants
Reminders for Departure and Arrival Passengers
Import and Export of Dogs and Cats

Service Hours(1):Office:0830 ~ 1700

Service Hours(2):Arrival Counter:0830 ~ 2230

 

Centers for Disease Control, Ministry of Health and Welfare (MOHW)

The disease inspection business of international ports are organized and controlled by the Centers of Disease Control. The “Regulations Governing Quarantine at Ports” is stipulated in accordance with “International Health Regulations (IHR)” of World Health Organization (WHO) to implement necessary disease inspection measures for  aircrafts and its passengers in order to secure national  security of disease prevention and to protect all citizens’health.
Service(s):
1. Inspections for arrival / departure flights and personnel 
2. Propagations for disease inspections and health education                   
3. Prevention, treatment and consultations for infectious diseases.

Location:
Disease Prevention and Health Education Counter for the departures of International Line / Fever Inspection Station  for the arrivals of International Line

Counseling Line:1922

Website Information:http://www.cdc.gov.tw/

Service Hours:08:00 ~ 23:00(open all year round)
Centers for Disease Control, Ministry of Health and Welfare (MOHW)
 

Food and Drug Administration, Ministry of Health and Welfare (MOHW)

Northern Center of Food and Drug Administration, Ministry of Health and Welfare (MOHW) (International Health Regulations, IHR) regulated to stipulate "Regulations Governing Quarantine at Ports" to implement necessary inspection and quarantine measures on the aircrafts and personnel in order to maintain the nation's epidemic control safety and to protect all citizens' health.
Food and Drug Administration, Ministry of Health and Welfare (MOHW) Service(s):Accept reports and examinations of import foods and relevant products carried by the passenger.

Location:Examination desk is located in the arrival hall of International Terminal

Counseling Line:04-23692401
 

Taichung Port Brigade, Border Affairs Corps, National Immigration Agency, Ministry of the Interior

  1. To organize inspections of international ports, investigations of illegal immigrants, and the entry and exit control, the “Border Affairs Corps of National Immigration Agency, Ministry of the Interior” has integrated the original documents inspection team of the Aviation Police Office, Entering/Leaving Country Administrative Bureau (Service Station) and Harbor Police Office to dispose personnel at the Border Affairs Corps.
  2. The function of the Border Affairs Corps is to control the exit and entrance of national and international passengers in nationwide airports and seaports, to inspect their transit certificates, to issue certificates / VISA, to interview them and to arrest illegal immigrants. The counter personnel shall, “within the shortest time”, check: the authenticity of airport / seaport passengers’ certificate(s) and document(s); if the registered information is consistent with the person; if the signature on the certificate is authentic; and if there is any missed information. After everything is confirmed, the person-in-charge will put on the exit / entry stamp for approval. This helps to maintain the conformity of registered exit / entry data and to secure the nation’s border safety.
  3. Border Affairs Corps’ core value is to strictly control and manage the border safety, to follow the value of human rights, to implement all types of missions in accordance with laws and to establish an inseparable cooperation network. It prevents all possible illegal acts at the border including crashing through the border, penetration and smuggling; it carries a heavy responsibility as the nation’s goalkeeper; and it pays attentions to the speed of customs clearance, ordinance and personnel’s attitude in order to maintain the administration’s efficiency, their service quality, and the nation’s excellent image and reputation.

Service(s): The Taichung Port Brigade of Border Affairs Corps of National Immigration Agency (Ministry of the Interior) posted the “Squad of Taichung Airport” at Taichung Airport.

The squad is responsible for below matters:
  1. To examine, check and approve exit / entry certificates.
  2. To control the safety of international exit / entry and to carry out   interviews.
  3. To approve and issue certificates for international exit / entry,  to establish fingerprint files and to implement other exit / entry services.
  4. To investigate, arrest, temporarily take in, transfer and send back  people violating exit / entry and immigration related regulations.
  5. To check the authenticity of certificates and to investigate relevant educational trainings.
  6. Other matters related to the management of the nation’s border.

Location:

  1. Service desk outside the control area: 1st floor of the  International Terminal, Taichung Airport
  2. Arrival Counter: 2nd floor of the International Terminal of Taichung Airport. (within the control area)
  3. Departure Counter: 3rd floor of the International  Terminal of Taichung Airport. (within the control area)

Counseling Line:

  1. Extension of the Service Desk outside the Control Area: 04-26153351#101、102。
  2. Extension of the Arrival Counter:04-26153351#201、202
  3. Extension of the Departure Counter: 04-26153351 #301、302。

Service Hours:

  1. Service Hours for the Service Desk outside the Control Area 06:00 – 17:00
  2. Service Hours for the Arrival Counter: 09:00 – 21:00
  3. Service Hours for the Departure Counter:07:00 – 18:00
Taichung Port Brigade, Border Affairs Corps, National Immigration Agency, Ministry of the Interior
 

Taichung Station of the Kaohsiung Precinct of Aviation Police Office

Taichung Station of the Kaohsiung Precinct of Aviation Police Office Service(s):
  1. In charge of the security guard control
  2. Safety check and airport security
  3. Traffic ordinance
  4. Order maintenance etc.
Service Hours: 24 hours throughout the year

Counseling Line:(04)-26155001

Website: Taichung Station of the Kaohsiung Precinct of Aviation Police Office
 

Tourist Information Counter

 
旅遊服務中心 Service:
1. Tourist attractions tour advice
2. Transportation accommodation
3. Festivals events
4. Package tours sightseeing bus
5. Free brochures maps
6. Tourist enquiries
Location:Immigration hall

Phone number:04-26155029

Service Hours:09:00 ~ 18:00
 


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Update:2019-05-20